SAMHSA Disaster Distress Helpline (counseling and support before, during, and after disasters)

September 9, 2017

SAMHSA’s Disaster Distress Helpline puts people in need of counseling on the path to recovery. Their staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support.

Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak. SAMHSA also has an interpretation service that connects callers with counselors in more than 150 languages.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. If you or someone you know is struggling, please contact the Disaster Distress Helpline.

  • In the U.S. call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
  • For all hard of hearing and deaf people use 1-800-846-8517.
  • Spanish speakers call 1-800-985-5990 and press “2” or text Hablanos to 66746.

Learn more at disasterdistress.samhsa.gov ~ and please share this with others.

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Google SOS Alerts can help during an emergency or crisis

July 26, 2017

Google has announced a new set of features in Google Search and Maps called SOS Alerts that activate during major natural, man-made, or humanitarian disasters.

During a crisis, people need real-time information. Whether they’re experiencing an issue on the ground or trying to understand the situation from afar, Google wants their products to give people quick access to important information—such as what is going on and where it is happening—to help them stay safe and informed.

For people using Google Search to learn more about a crisis, SOS Alerts connects them with news, maps, and whenever available, updates from local authorities, emergency resources, donation opportunities, and more—all organized in one place for easy access and sharing.

For people using Maps to find out more about a crisis, SOS Alerts provide live updates about what’s going on in the area, as well as direct access to emergency resources, such as hotline numbers.

Google Public Alerts complement SOS Alerts by helping local and public authorities communicate emergency messages specifically related to official weather, public safety, and earthquake alerts.

The tech giant developed SOS Alerts in partnership with FEMA (Federal Emergency Management Agency), the Red Cross and local emergency authorities.

The below image is an example of what a Google search result might look like in an area dealing with wildfires:

Sources: Google Crisis Response, Google blog and NextGov

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