SAMHSA Disaster Distress Helpline (counseling and support before, during, and after disasters)

September 9, 2017

SAMHSA’s Disaster Distress Helpline puts people in need of counseling on the path to recovery. Their staff members provide counseling and support before, during, and after disasters and refer people to local disaster-related resources for follow-up care and support.

Since its launch in February 2012, the Disaster Distress Helpline has provided counseling and support in response to disasters such as Hurricane Sandy, the Boston Marathon bombing, and the Ebola outbreak. SAMHSA also has an interpretation service that connects callers with counselors in more than 150 languages.

The Disaster Distress Helpline is staffed by trained counselors from a network of crisis call centers located across the United States. These counselors provide:

  • Crisis counseling for people in emotional distress related to any natural or human-caused disaster
  • Information on how to recognize distress and its effects on individuals and families
  • Tips for healthy coping
  • Referrals to local crisis call centers for additional follow-up care and support

When you call or text, crisis counselors will listen to what’s on your mind with patience and without judgment. There is no need to give any identifying information when you contact the Disaster Distress Helpline. The counselor may ask you for some basic information at the end of the call, but these questions are optional and are intended to help SAMHSA keep track of the types of calls it receives.

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. If you or someone you know is struggling, please contact the Disaster Distress Helpline.

  • In the U.S. call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
  • For all hard of hearing and deaf people use 1-800-846-8517.
  • Spanish speakers call 1-800-985-5990 and press “2” or text Hablanos to 66746.

Learn more at disasterdistress.samhsa.gov ~ and please share this with others.

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